Privacy Policy

Status: February 2026

Wellness Buddy Zurich (“we”, “us”, “our”) takes the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or contact us.

1. Data Controller

Wellness Buddy Zurich
Labinot Bytyqi
Zurich, Switzerland
Email: info@wellnessbuddy.ch
Phone / WhatsApp: +41 79 906 56 90

2. What Data We Collect

We may collect the following personal data:

Name
Phone number
Email address
Messages you send us via WhatsApp, email, or contact forms
Appointment and booking information
Website usage data (e.g., via Wix analytics or cookies)

We only collect data that is necessary to provide our services.

3. Purpose of Data Processing

Your personal data is used for the following purposes:

Responding to inquiries
Scheduling and managing appointments
Providing our services
Communication related to appointments
Improving our website and service offering

Your data will not be sold or shared with third parties for marketing purposes.

4. Communication via WhatsApp

If you contact us via WhatsApp:

Your phone number and messages are processed by WhatsApp (Meta Platforms)
WhatsApp may process data outside Switzerland or the European Union
By contacting us via WhatsApp, you consent to this form of communication

You may alternatively contact us at any time by email.

5. Website Hosting (Wix)

This website is hosted by Wix.com Ltd.

Wix may collect technical data such as:

IP address
Browser type
Device information
Website usage statistics

For more information, please visit:
https://www.wix.com/about/privacy

6. Cookies

This website may use cookies to:

Ensure proper website functionality
Analyze website usage
Improve user experience

You can disable cookies at any time in your browser settings.

7. Data Retention and Security

Personal data is stored only as long as necessary to:

Provide our services
Comply with legal retention obligations

We take appropriate technical and organizational measures to protect your data.

8. Your Rights

Under the Swiss Federal Act on Data Protection (FADP), you have the right to:

Request information about your stored data
Request correction of inaccurate data
Request deletion of your data
Withdraw your consent at any time

To exercise your rights, please contact:
labinotby@gmail.com

9. Third-Party Services

We may use the following third-party services:

WhatsApp (communication)
Wix (website hosting and analytics)
Google services (if used)

These providers may process data in accordance with their own privacy policies.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
The current version will always be published on this website.

Important (for you, Labinot)

This version:

Fits Swiss DSG / FADP
Sounds professional and trustworthy
Works for premium clients, hotels, and international users
Safe to publish on your website

If you want, I can now give you:

A short Privacy Policy version (1-page premium website style)
A Legal Notice / Impressum in English (recommended for Switzerland)
Or a GDPR + DSG optimized version for maximum legal safety.